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Marketplace Operations Specialist

About the Job:

Continental Marketing Inc. is seeking a Marketplace Operations Specialist to join our team, with a focus on Amazon and Walmart marketplace management. This role supports the day-to-day operations of client accounts across Amazon Seller Central, Vendor Central, and Walmart Seller Center, with a strong emphasis on advertising support, creative execution, and AI-powered tooling.

The ideal candidate has hands-on experience working within ecommerce selling platforms, a working understanding of Retail Media and PPC advertising, and is comfortable using modern AI software to support creative, reporting, and operational workflows. This is not a strategic role, but rather a support-focused position working closely with Account Managers and senior team members to help keep accounts running smoothly and efficiently.

As a marketing agency, we work with a wide range of clients across many product categories, offering exposure to multiple marketplaces, account types, and emerging technologies. This is an in-office position within a professional, collaborative environment.

Responsibilities:

Marketplace & Advertising Support:

Assist with Amazon, Walmart, and other channels in advertising execution and reporting.
Support Sponsored Products campaign setup, maintenance, and performance tracking.
Assist with promotions, pricing updates, and operational marketplace tasks.
Help maintain product listings, catalog updates, and content changes.
Support in-house marketing need as directed.

Reporting & Operations:

Pull, maintain, and update recurring reports for sales, inventory, and performance.
Support account health monitoring and basic platform issue resolution.
Work with Account Managers to complete projects and special assignments.
Provide timely support and follow-through across multiple client accounts.

AI, Creative, and Tooling Support:

Utilize AI-powered tools, including large language models, to assist with ad copy, content updates, reporting summaries, and internal documentation.
Support image and video creative workflows for advertising using AI-assisted creative tools.
Assist with organizing, updating, and QA’ing creative assets across platforms.
Learn and adopt new software tools quickly as part of ongoing process improvements.
Follow established workflows that incorporate AI, automation, and modern creative tooling.

Requirements:

Experience working in Amazon Seller Central and/or Vendor Central.
Familiarity with Amazon Advertising, Sponsored Products preferred.
Understanding of selling products through online marketplaces.
Exposure to PPC or Retail Media advertising concepts.
Comfort using software tools, dashboards, and evolving platforms.
Ability to learn new tools and systems quickly.
Strong organizational skills and ability to manage multiple tasks.
Ability to work independently and meet deadlines.
Adaptable communication style and ability to work with different teams.
Valid driver’s license.
Ability to pass a pre-employment background check.

Skills:

Strong time and task management skills.
Highly organized with strong attention to detail.
Comfortable working in ecommerce and advertising platforms.
Comfortable using AI tools for content, reporting, and creative support.
Clear written and verbal communication.
Positive, professional, and team-oriented attitude.
Proficient in Microsoft Office, especially Excel and PowerPoint.
Ability to create and maintain accurate reports in Excel and other systems.

Benefits Include:

Health, dental, and vision insurance.
Paid time off for vacation, sick leave, and holidays.
Paid community service day.
401K available to full-time employees.
Gym membership subsidy.
Dog-friendly work environment.

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